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FAQs

Hey Yabble Count + Query FAQ

What is Hey Yabble Count, and why is it useful?

What kinds of data can I run counts on?

What can theme counts tell me about my unstructured text dataset?

What are themes and sub-themes?

How do I run a theme count?

What are sentiment and sentiment scores?

How is sentiment calculated?

How does the filter functionality work?

What can I see on my Hey Yabble Count Explore page?

Can I run a Query without a Count?

Can I test my query before I run it?

Can I export my data?

How does pricing work?

Audiences FAQ

What is MyPanel?

How do I find out more about MyPanel?

Which countries can I find audiences in?

Can I reach business or niche audiences?

How much data can I upload via CSV?

Billing FAQ

Are there any set-up fees?

What forms of payment do you accept?

So I can pay by credit card?

When will my billing start once I sign up?

When will my credit card be charged if I sign up to the 7-day free trial on the Pro plan?

Can I set up monthly invoicing instead of signing up with a credit card?

Can I pay yearly instead of monthly?

Subscription plans FAQ

What plans does Yabble offer?

I need help figuring out which plan subscription I should be on. What should I do?

Can I change my plan during my billing cycle?

Can I add more user licenses to my subscription?

What happens to my current users if I downgrade my plan during the billing cycle?

Onboarding + customer support FAQ

How do I get started with Yabble?

What's included in my free 7-day trial on the Pro plan?

What if I need extra onboarding or monthly customer support hours?

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