Whatever your insights needs, we've got you covered
Improve your analytics capabilities and revolutionize your insights program with Yabble.
Our solutions are priced on a utilization basis through subscription. This means you can have unlimited users, and the more data you generate or process through Yabble the better your per unit rate.
To offer you the best and fairest value we offer a per unit rate on characters. This means you only pay for absolute usage, there is no approximations or averages with Yabble.
Start your Yabble journey today.
For individuals or small teams. Start to unlock the value from your data with our Tier 1 subscription.
For mid sized teams, accelerate your speed to insight and optimize your budget and get good value from your data with our Tier 2 subscription.
For large teams with ongoing insights needs. Maximize your budget and get the most value from your data with our Tier 3 subscription.
*Each Yabble subscription is based on the number of characters consumed across the Yabble tools. The number of projects and comments provided are an estimate and relate to the number of characters purchased. See our FAQs for more information on what characters and comments are.
All subscriptions include:
Unlimited user licenses
Access to Yabble's API for
data linking
Dedicated customer support
Help Center access
Access to Count, Gen, Summarize and Augmented Data
CSV upload
Need something a bit more bespoke?
Choose from one of our specialty subscription models to suit your business needs.
STARTER
$8,900 USD
annually
Have a couple of projects to generate insights from? Get up & running with our Starter subscription. Experience the power of Yabble for yourself.
~10 projects annually
~51k comments
~20mil characters
PRICING ON REQUEST
Enterprise
annual billing
An industry-leading solution for large, specialized insights teams. Integrate Yabble with your existing systems to put its speed and simplicity to work to eliminate manual tasks, save money, and accelerate growth and innovation.
PAYG
Just want to dip your toes in and try the Yabble tools?
Contact us today to find out more at hello@yabble.com
Frequently asked questions
Billing
Are there any set-up fees?
There's no set-up required to get started on a Yabble subscription. If you want to purchase a bespoke Enterprise plan or the MyPanel add-on, you may incur costs for custom set-ups. For more information, please reach out via in-app chat or email us at hello@yabble.com — and we'll get you sorted right away!
When will my billing start once I sign up?
Billing starts on the date that you subscribe and gain access to the Yabble platform. After that, your monthly subscription will be billed on that same day each month. Credit cards will be charged on your monthly anniversary date, and invoices are payable by the date set out in your agreed terms.
What forms of payment do you accept?
We accept all major credit cards and process them through our Stripe integration. (For specific information on which cards are accepted, please visit Stripe's website.)
We also allow annual invoicing pending internal approval by the Yabble team.
Can I set up annual invoicing instead of signing up with a credit card?
If you're a PAYG user then payment is by credit card only. When you move to one of our subscription plans and your Customer Success Manager can arrange invoice billing subject to Yabble's standard terms and conditions.
Can I pay yearly instead of monthly?
Absolutely! Message the Yabble team via the Help Center or email us on hello@yabble.com, and we’ll make it happen for you.
Subscription plans
I need help figuring out which plan subscription I should be on. What should I do?
No problem! Contact us on hello@yabble.com or book a demo with one of our sales team, and we'll get you on the perfect plan for your insights needs.
Can I change my plan subscription during my plan cycle?
Of course! You can change your plan at any time in your account settings.
Upgrades will be prorated. Downgrades will not be refunded. If you downgrade, you'll retain the features and functionalities of your current plan until the end of your billing cycle, at which point the downgrade will take effect. Any renewal would occur at the downgraded level once the current subscription period has expired.
Can I add more user licenses to my subscription?
Yes! All our subscription levels allow unlimited users – you are charged solely for usage of characters.
What is a character?
In the Yabble platform, a character is a letter within a word. For example, the word 'Yabble' includes six characters. This is the lowest unit of measurement available for us to measure consumption, and provides you with the fairest usage and most value in our AI tools.
What is a comment?
A comment is a single open-ended response in a survey question or a single review comment.
Onboarding + customer support
How do I get started with Yabble?
It's easy! Just select your plan, book a demo with our team, and you’re one step closer to exploring the platform. Once you’ve gone through our account setup process, you'll get immediate access to everything included in your subscription, and one of our customer success team will be in touch to schedule your onboarding.
Book a demo today, or contact us at hello@yabble.com to find out more.
What if I need extra onboarding or monthly customer support hours?
No problem! You can purchase additional customer support hours over and above what's included in your plan. Just let us know how many hours you need, and we'll get in touch with you and take care of the rest.
Add-ons
What is MyPanel?
MyPanel is Yabble’s customer-community software product. Businesses create their own exclusive communities for research, enabling agile and iterative feedback with their customers. Your MyPanel community can hold an unlimited number of customers and conduct an unlimited number of projects.
Contact the Yabble team at hello@yabble.com to find out more.
What does MyPanel cost?
MyPanel costs differ depending on the type of insights community you're looking to build. To discuss your needs and get more pricing info, book a demo with one of our sales team.
Frequently asked questions
Billing
Are there any set-up fees?
There's no set-up required to get started on a Yabble subscription. If you want to purchase a bespoke Enterprise plan or the MyPanel add-on, you may incur costs for custom set-ups. For more information, please reach out via in-app chat or email us at hello@yabble.com — and we'll get you sorted right away!
When will my billing start once I sign up?
Billing starts on the date that you subscribe and gain access to the Yabble platform. After that, your monthly subscription will be billed on that same day each month. Credit cards will be charged on your monthly anniversary date, and invoices are payable by the date set out in your agreed terms.
What forms of payment do you accept?
We accept all major credit cards and process them through our Stripe integration. (For specific information on which cards are accepted, please visit Stripe's website.)
We also allow annual invoicing pending internal approval by the Yabble team.
Can I set up annual invoicing instead of signing up with a credit card?
If you're a PAYG user then payment is by credit card only. When you move to one of our subscription plans and your Customer Success Manager can arrange invoice billing subject to Yabble's standard terms and conditions.
Can I pay yearly instead of monthly?
Absolutely! Message the Yabble team via the Help Center or email us on hello@yabble.com, and we’ll make it happen for you.
Subscription plans
I need help figuring out which plan subscription I should be on. What should I do?
No problem! Contact us on hello@yabble.com or book a demo with one of our sales team, and we'll get you on the perfect plan for your insights needs.
Can I change my plan subscription during my plan cycle?
Of course! You can change your plan at any time in your account settings.
Upgrades will be prorated. Downgrades with not be refunded. If you downgrade, you'll retain the features and functionalities of your current plan until the end of your billing cycle, at which point the downgrade will take effect. Any renewal would occur at the downgraded level once the current subscription period has expired.
Can I add more user licenses to my subscription?
Yes! All our subscription levels allow unlimited users – you are charged solely for usage of characters.
Onboarding + customer support
How do I get started with Yabble?
It's easy! Just select your plan, book a demo with our team, and you’re one step closer to exploring the platform. Once you’ve gone through our account setup process, you'll get immediate access to everything included in your subscription, and one of our customer success team will be in touch to schedule your onboarding.
For PAYG users, jump into Yabble, complete your sign up and you'll be given an introduction to Yabble as well as access to our training video's and FAQ's.
What if I need extra onboarding or monthly customer support hours?
No problem! You can purchase additional customer support hours over and above what's included in your plan. Just let us know how many hours you need, and we'll get in touch with you and take care of the rest.
Add-ons
What is MyPanel?
MyPanel is Yabble’s customer-community software product. Businesses create their own exclusive communities for research, enabling agile and iterative feedback with their customers. Your MyPanel community can hold an unlimited number of customers and conduct an unlimited number of projects.
Contact the Yabble team at hello@yabble.com to find out more.
What does MyPanel cost?
MyPanel costs differ depending on the type of insights community you're looking to build. To discuss your needs and get more pricing info, book a demo with one of our sales team.